At Innovation's headquarters, experienced technicians and engineers are available in the 24/7 customer support center providing technical support, training, product information and on-site support.
+49 40 5070 63677
If you would like to receive product information, need spare parts or want to discuss an upgrade of your existing nice system, just let us know. Also, you can participate in a training for technicians in Hamburg or at your home base. For more information contact us via telephone or email.
A team of experienced technicians and engineers will help you with any technical questions. These questions can range from additional functions you would like to add to any discrepancies. Whatever the question, please do not hesitate to contact us.
In case that an issue cannot be solved on the phone or via email, we will send someone on-site to do troubleshooting personally. In addition to the Hamburg staff, we have positioned on-site personnel in Montreal, St Louis, Wichita, and Dubai for faster global support.
Lufthansa Technik’s troubleshooting kit nice® aid is designed to support the avionics technicians in troubleshooting / maintaining the installation of the Lufthansa Technik Ethernet inflight entertainment (IFE) and cabin management system (CMS) nice® (networked integrated cabin equipment).
This new nice® aid includes all the necessary tools to enable to test all wiring and components of the nice® CMS installed on any aircraft. The nice® aid kit will become your preferred tool for any troubleshooting the nice® CMS.
It is suited for use in numerous aircraft environments.